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Analyst Client Relations

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At Afreximbank, our shared purpose is “to stimulate a consistent expansion and diversification of African trade so as to rapidly increase Africa’s share of global trade; and in doing so, to operate as a first class, profit-oriented, socially responsible financial institution and a centre of excellence in African trade matters” and our shared vision is to consolidate the Bank’s position as “The Trade Finance Bank For Africa”.

Main Responsibilities


A. Origination
* Participate in the marketing of the Bank’s products such as AFTRAF lines under supervision of Line Managers.
* Monitor AFTRAF lines approvals, utilisation and reporting under supervision of Line Managers.
* Assist in populating Basic Information Reports and Pre-Assessment Memos (under supervision of Line Managers.).
* Assist in arranging conference calls, preparing meeting minutes, Call memos, Terms of Reference and Back to Office Reports (under supervision of Line Managers).
* Assist with preliminary review of requests submitted by clients and documents received.
* Assist in drafting term sheets under supervision of Line Managers.
* Conduct preliminary assessments of credit requests received and respond to prospects or clients in a timely manner.
* Follow up with deal team members to ensure prompt service delivery.
* Coordinate workflow and communication as needed among branch staff, headquarters and other external parties including Bank clients.
* Collate documents required for credit study and forward them to Credit Department (under supervision of Line Managers).

B. Salesforce
* Assist in obtaining the necessary information and to update CRM (Salesforce), and handle reports.


C. Compliance
* Assist in collating KYC/ CDD information from prospects.

*Understand and adhere to the Bank's AML, Regulatory and Conduct Compliance policies and procedures, notably:
✓Staff Handbook (has code of conduct provisions)
✓Anti-Money Laundering (AML), Counter Financing of Terrorism and Counter Proliferation Financing
✓Conflicts of Interest and Policies on Staff Involvement in External Engagements/Activities
✓Anti-Bribery & Corruption
✓Insider Trading Guidelines


*Report any suspicious or non-compliant activities or matters relating to the Bank’s staff or the customers to the Compliance Department.
*Complete the Annual Compliance Training/Assessment.
*Understand your customer portfolio, their business and related parties and proactively inform
*Compliance team of any changes as part of ongoing monitoring
*Obtain required Compliance and KYC documentation through effective and efficient communication with relevant internal and external parties.
*In collaboration with the Compliance team, ensure the Bank's products comply with relevant country legislation and sufficient due diligence is conducted to mitigate risk of financial crimes.
*Screen and identify any adverse reports or compliance issues that may impact the Bank's relationships with customers and business counterparties.
*Refer all compliance concerns related to customer and business relationships to the Compliance Department.
*Refer all compliance concerns relating to shareholders and Board members to the Compliance Department.
*Refer any suspicious transactions and activities to the Compliance Department. Facilitate the onboarding of shareholders and board members.


D. Business Enquiries:
* Log in business enquiries in the pipeline of transactions and follow up to ensure that all enquiries are acted upon.


E. Business Meetings
* Assist in arranging conference calls, preparing meeting minutes, Call memos, Terms of Reference and Back to Office Reports (under supervision of Line Managers).


F. Event Management
* Assists in organising Roadshows, Workshops, Conferences, Seminars and Trainings (under supervision of Line Managers).


G. Reporting
* Prepare Branch reports and exchange of documents with head office (under supervision of line managers).
* Performance Tracking – In collaboration with the Administrator, track and report all aspects of the Southern Africa Regional Office strategic objectives and Initiatives and actively follow up with officers, where necessary


H. Other
* Any other duties that may be assigned to the role holder by Management from time to time.

Minimum Qualifications

A Bachelor’s degree and Postgraduate degree in a relevant field which may include but not limited to: finance, banking, and business studies.

Years & Nature of Experience

A minimum of 1-year working experience serving as an analyst in a banking/financial institution.

Contract Type: FULL_TIME

Specialism: Banking & Financial Services

Focus: Investment Management

Industry: Banking

Salary: Negotiable

Workplace Type: On-site

Experience Level: Associate

Language: English - Professional working

Location: Harare

Job Reference: B9251J-35CB160A

Date posted: 28 February 2025

Consultant: Ngoni Mupanomunda

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