Assistant Manager, Human Resources (Shared Services-Regional Office)
Salary: Competitive and based on experience
Location: Nigeria
Keywords: Human Resources, Shared Services, Regional Office, Assistant Manager
Our client is seeking a highly skilled and experienced Assistant Manager for their Human Resources Shared Services in the Regional Office. This role is pivotal in ensuring the seamless delivery of HR services across regional offices and subsidiaries. The successful candidate will focus on operational efficiency, compliance with HR policies, process optimisation, and employee well-being, while also contributing strategically to talent management, digital transformation, and organisational development.
- Seamless delivery of HR services
- Operational efficiency and process optimisation
- Strategic contribution to talent management and digital transformation
What you'll do:
As an Assistant Manager in Human Resources Shared Services for the Regional Office, your role will be multifaceted. You will oversee the implementation of HR policies across various subsidiaries and regional offices while ensuring adherence to service-level agreements. Your excellent problem-solving skills will be utilised in managing payroll, employee data, benefits administration, as well as providing high-level support on payroll-related requests. Your commitment to continuous improvement will drive process enhancements within HR Shared Services. Additionally, you will play a crucial role in supporting recruitment efforts.
- Oversee the implementation of HR policies and processes across subsidiaries and regional offices.
- Ensure adherence to service-level agreements (SLAs) and improve service delivery.
- Manage payroll, employee data, and benefits administration for subsidiaries and outsourced staff.
- Provide high-level support on payroll-related requests for outsourced staff at HQ, regional offices, and subsidiaries.
- Drive process improvements and automation initiatives within HR Shared Services.
- Support recruitment efforts, including job postings, interview scheduling, and onboarding of regional and outsourced staff.
What you bring:
The ideal candidate for the Assistant Manager position brings a wealth of experience in human resources operations. With a minimum of 5 years' experience in the field, you have honed your skills in managing outsourced staff, coordinating vendors, implementing HR technology solutions and automating processes. Your strong knowledge of HR systems, compliance requirements and regional labour laws ensures that you can effectively oversee payroll administration. A bachelor's degree and postgraduate degree in Human Resources or Business Administration are required for this role; an additional professional certification such as CIPD or SHRM would be advantageous.
- Bachelor’s degree and a postgraduate degree in Human Resources or Business Administration.
- HR professional certification (e.g., CIPD, SHRM) is desirable.
- Strong knowledge of HR systems, compliance, regional labour laws, and payroll administration.
- Minimum of 5 years of experience in HR operations.
- Experience in managing outsourced staff, vendor coordination, HR technology.
- Process automation, data analytics, stakeholder management skills.
What sets this company apart:
Our client is a leading financial institution with a strong presence across Africa. They are committed to fostering an inclusive and diverse work environment that values every employee's contribution. They offer a range of benefits including comprehensive healthcare, continuous learning opportunities, and a supportive work culture. Their commitment to digital transformation and innovation ensures that they remain at the forefront of their industry.
What's next:
Ready to take your career to the next level with this exciting opportunity?
