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Field Development Manager

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An exciting opportunity has arisen for a Field Development Manager to join our client in the energy industry in Maputo,Mozambique. This role is pivotal in scaling their commercial operations as they bring commission-based agents closer to the important work of managing customer relationships and ensuring an exceptional experience.

Key Responsibilities:

  • Identify training needs of the organisation through assessments, surveys, and performance reviews
  • Develop training programs based on identified needs and create engaging learning materials
  • Deliver training programs through various methods such as instructor-led sessions or blended learning approaches
  • Take lead in providing oversight to Field Training Coordinators and develop various training contents
  • Collaborate with various teams to help design, test, scale and drive field team adoption of innovative ideas and tools
  • Manage Compensation and Incentives for field agents based on performance metrics
  • Oversee the execution of credit-related activities in the field e.g. deactivations, bounce-banks, fraud investigations

Key Requirements

  • Bachelors Degree
  • Fluent in Portuguese
  • Experience working in a micro finance institution or field research capacity in an emerging market,
  • Experience working with data, SQL, Tableau, etc.

Contract Type: FULL_TIME

Specialism: Human Resources

Focus: Learning & Development

Industry: Oil and Gas

Salary: Negotiable

Workplace Type: On-site

Location: Maputo

Job Reference: HNSUWG-312FF40A

Date posted: 22 May 2024

Consultant: Sinead Dunningham

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