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Import and Export Specialist (Retail)

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A leading retail group that operate over 2,500 stores across 10 countries globally is looking for a well-versed & experienced Import & Export specialist to join their team. This retail group offers more than 20,000 practical and innovative products across 10 departments, including household, hardware, electrical, stationery & sports, computer & HP accessories, furnishing, gifts, car accessories, jewelry & cosmetics, and toys.


  • As a planner, controller and coordinator of logistics for import and export
  • Coordinate shipment from the origin country until delivery up to warehouse and continuously improve relevant processes
  • Monitor the payment with the importers to ensure the funds are payable on time back to the origin country or supplier
  • Codify products with HS code & duty for import declaration purpose
  • Advise on product compliance and regulatory affairs related matters including product license, product labelling, special duty, and other certification, complying with all statutory requirements and retaining said status (FDA, CE, etc.), inclusive of recordkeeping.
  • Determine eligibility of free trade certificates and certificates of origin, and ensure shipments cleared with the correct HS code and appropriate tariff rates.
  • Evaluate various documents and commercial invoices and ensure compliance to all federal regulations for same and prepare documents for all shipments and obtain required approval
  • Sourcing, selecting, and negotiating with freight forwarders, logistic providers & importers to constantly strive for the most competitive price and good service level
  • Oversees timely filing of entries for customs clearance and ensures we are compliant with all rules and regulations.
  • Assist Purchasing/Warehouse Management teams in tracking inventory levels in order to make timely decisions
  • Handle logistics-related customer complaints, and initiate and conduct investigations and corrective actions
  • Track, trace and report shipments to ensure timely delivery to the warehouse and Logistics Controller in HQ
  • Collects, interprets and analyze various types of logistics data including shipping leadtime and costs.
  • Proactively analyse and provide countermeasures on disruptions and issues in logistics
  • Maintain knowledge on all rules and regulations of import processes and ensure efficient transmission of all import goods, provide market intelligent, insights and relevant shipping trends to the Management.
  • All other duties as required or needed.


  • Degree/Diploma holder in any related fields or an equivalent combination of education and experience
  • At least 5 years of experience in the shipping and logistics area
  • Complete knowledge of all documentation & procedure required during importation & exportation
  • Integrity, maturity, and a sense of urgency are a pre-requisite
  • Ability to ‘think out of the box’ for problem-solving and ability to contribute ideas to address operational issues.
  • Proficient in Microsoft Office, especially Microsoft Excel and Powerpoint.
  • Good communication in English and interpersonal skills

Contract Type: FULL_TIME

Specialism: Sales & Marketing

Focus: Account Management

Industry: Retail

Salary: Negotiable

Workplace Type: On-site

Location: Johannesburg

Job Reference: BZTUU2-DCC97E76

Date posted: 19 May 2024

Consultant: Kim Goff

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