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Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the Africa, as we collaborate to write the next chapter of your successful career.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreWe understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients meet their needs.
Read moreTalent advisory
Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesSince our establishment 25 years ago, our belief remains the same: Building strong relationships with people is vital in a successful partnership.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Africa
Learn moreTruly global and proudly local. Speak to us today on your recruitment needs.
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SENIOR TOUR CONSULTANT ~~ Salary: Competitive and based on experience ~~ Location: Cape Town ~~ Keywords: Tour Consultant, Travel Industry, Luxury Travel, Southern Africa ~~ Our client is seeking a knowledgeable and dependable Senior Tour Consultant with a passion for luxury travel and an in-depth understanding of the Southern Africa region. This role offers the opportunity to work within one of the world's leading tour operating companies, recognised by prestigious awards from Travel & Leisure and Conde Nast Traveller. The successful candidate will be responsible for itinerary design, costings, and maintaining exceptional relationships with both internal clients and suppliers. ~~ * Work within a globally recognised, award-winning company * Utilise your expertise in Southern Africa travel * Opportunity to build and maintain relationships with high-profile clients
What you'll do:
As a Senior Tour Consultant, you will play a pivotal role in creating unforgettable luxury travel experiences. Your day-to-day responsibilities will include designing bespoke itineraries, liaising with internal clients and suppliers, and selling travel packages that showcase the best of Southern Africa. You will also be tasked with ensuring the highest standards of service are maintained throughout every stage of the client journey. Your extensive product knowledge will be key in delivering exceptional client and guest relationship management.
* Designing and costing itineraries for luxury travel experiences
* Liaising with internal clients and suppliers at all levels
* Selling Southern Africa travel packages to new enquiries
* Delivering exceptional client and guest relationship management
* Maintaining a high level of product knowledge across the luxury market
* Ensuring efficient and profitable operations
* Quality assurance of all guest travel documentation
What you bring:
The ideal candidate for this Senior Tour Consultant role will bring a wealth of experience in Southern Africa inbound tour operating. You'll have proven skills in CRM & operating systems, as well as direct travel sales experience to internal business clients. Your ability to communicate effectively with suppliers and manage bookings is essential. A strong understanding of product innovation and development within the luxury travel market is key. Exposure to e-marketing and social media would be advantageous.
* Experience in Southern Africa Inbound Tour Operating (5 years Southern Africa expertise preferable)
* CRM & Operating systems experience
* Travel sales experience – direct to internal business client
* Supplier communications and booking experience
* Product Knowledge, Innovation, and Development
* E-marketing and Social Media exposure an advantage
What sets this company apart:
This company stands out as one of the world's leading tour operating companies, consistently winning awards from esteemed publications such as Travel & Leisure and Conde Nast Traveller. Despite its global recognition, the company maintains a family ethos that extends to all guests who travel with them. The guest experience is central to everything they do, making this an exciting opportunity for those passionate about delivering exceptional service within the luxury travel industry.
What's next:
Ready to embark on your next career adventure? Don't miss this exciting opportunity!
Apply today by clicking on the link. We can't wait to hear from you!
About the job
Contract Type: FULL_TIME
Specialism: Sales & Marketing
Focus: Product Brand Marketing
Industry: Travel and Tourism
Salary: Negotiable
Workplace Type: Hybrid
Experience Level: Mid Management
Location: Cape Town
FULL_TIMEJob Reference: NT97TR-2576E0E9
Date posted: 3 March 2025
Consultant: Jacques Paulsen
cape-town sales-and-marketing/product-brand-marketing 2025-03-03 2025-05-02 travel-and-tourism Cape Town Western Cape ZA Robert Walters https://www.robertwaltersafrica.com https://www.robertwaltersafrica.com/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.