System Administrator (Tagetik)

Job Specification: System Administrator (Tagetik) Location: Cape Town - Hybrid (3WFO:2WFH) Department: Technology and Innovation Job Type: Full-Time

Job Summary

We are seeking a dedicated System Administrator to administer, maintain, and enhance Tagetik enterprise system. The role ensures system reliability, data integrity, and compliance while supporting strategic projects across finance, HR, and ESG.
You will work closely with the Tagetik Solutions Architect, Finance Systems Administrator, and business stakeholders, ensuring Tagetik is configured, integrated, and optimised to meet operational and regulatory needs. This role is technically focused but also requires effective collaboration with business teams to drive efficiency and accurate reporting.

Key Responsibilities

• Configure, and maintain Tagetik software in alignment with organisational requirements.
• Manage upgrades, patches, and enhancements, including planning, user acceptance testing (UAT), and deployment.
• Monitor system performance and proactively resolve issues across Tagetik modules (Financial Consolidation, IFRS16, HR, ESG).
• Administer user access, security roles, and permissions in line with best practices.
• Maintain and troubleshoot integrations to ensure accurate and timely consolidation of financial, HR, and ESG data.
• Develop and maintain detailed documentation of system configurations, workflows, and troubleshooting procedures.
• Collaborate with Finance, HR, ESG, and Risk teams to understand business requirements and enhance system functionality.
• Support process improvements such as ESG reporting workflows and financial consolidation automation.
• Provide end-user training, guidance, and technical support to maximise adoption and system effectiveness.
• Assist with vendor relationships for Tagetik and related third part vendors working on Tagetik finance system, ensuring timely escalation and resolution of issues.

Skills & Experience Essential

• Minimum 5 years’ experience with Tagetik or a comparable Enterprise Performance
• Management (EPM) system.
• Strong understanding of financial consolidation, reporting, and data integration.
• Proven experience in system upgrades, UAT, and troubleshooting.
• Hands-on knowledge of Tagetik modules (Financial Consolidation, IFRS16, ESG, HR).
• Proficiency in multi-dimensional and relational databases, including SQL.
• Analytical and problem-solving abilities with attention to detail.
• Strong communication skills to explain technical concepts clearly to non-technical audiences.
• Effective collaboration with cross-functional teams in a fast-paced environment.

Desirable

• Exposure to financial data reporting and regulatory compliance requirements.
• Experience in user training and adoption of finance-related systems.
• Proficiency with the MS Office Suite, particularly Excel.

Educational Requirements

• Bachelor’s degree in information technology (preferred) or Finance/Business Administration with relevant technical experience.
• Professional certifications in Tagetik or other EPM systems will be advantageous.

Why Join Us

As part of the Technology and Innovation team, you will:

• Work on high-impact Tagetik consolidation projects spanning Finance, HR, and ESG.
• Gain exposure to cutting-edge enterprise systems and best practices.
• Collaborate with diverse teams in a dynamic, global environment.
• Contribute to an organisation that values innovation, inclusion, and professional development.