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Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the Africa, as we collaborate to write the next chapter of your successful career.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreWe understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients meet their needs.
Read moreWhether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesSince our establishment 25 years ago, our belief remains the same: Building strong relationships with people is vital in a successful partnership.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Africa
Learn moreTruly global and proudly local. Speak to us today on your recruitment needs.
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Contract type: FULL_TIME
Specialism: Mining, Engineering & Operations
Focus: Executive
Industry: Retail
Salary: Negotiable
Workplace Type: No
Location: Sandton
FULL_TIMEConsultant: Chad Hunter
Job reference: 51016603/001
Date posted: 21 March 2024
sandton mining-engineering-operations/executive 2024-03-21 2024-05-20 retail Sandton Gauteng 38 West St, Sandown, Sandton ZA 0140 Robert Walters https://www.robertwaltersafrica.com https://www.robertwaltersafrica.com/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueAn exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a leading global retail brand based in Johannesburg North. This role is perfect for an individual who thrives in a fast-paced environment, with a strong focus on delivering exceptional customer service and driving operational efficiency. The successful candidate will have the chance to shape the future of the company's operations in South Africa, working closely with stakeholders to achieve ambitious growth targets. With a commitment to providing high-quality products at affordable prices, this organisation offers a unique and rewarding work environment.
What you'll do:
As the Head of Operations, you will play a pivotal role in ensuring the smooth operation of our client's retail business. You will be responsible for managing KPIs, developing strategies to increase efficiency, sales, quality of services, security and reduce losses. Your commitment to delivering exceptional customer service will be paramount in maintaining the high standards expected by their customers. You will also act as a key liaison with various stakeholders, coordinating efforts across departments to achieve agreed targets. Your ability to manage costs effectively while meeting set milestones for store openings, revenue and costs will be crucial in this role.
What you bring:
The ideal candidate for the Head of Operations role brings extensive experience in Retail Operations management. You are adept at navigating government bodies and competing with existing big retail players. Your excellent stakeholder management skills allow you to build and maintain strong relationships with various parties. Your strategic thinking and problem-solving abilities will be key in driving the success of our client's operations.
What sets this company apart:
Our client is a globally recognised retail brand, boasting over 2,500 stores across 10 countries. They offer more than 20,000 practical and innovative products from a variety of departments. With over 23,000 employees, they serve more than 500 million consumers annually.
Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.