Manager, African Trade Center (Operations)

Our client, an established trade finance institution on the continent is recruiting for their team in Nigeria. They are looking for an experienced Operations Manager to join their management team in Nigeria- Abuja.

Job responsibilities:

Strategic Leadership & Representation

• Serve as the official representative for African Trade centre Abuja and represent the trade centre at official events and engagements.
• Develop, implement, and monitor African Trade centre Abuja’s five-year and annual business plans, ensuring alignment with the clients investment and development goals.

Operations & Compliance Management

• Oversee the creation and implementation of operational policies to ensure efficiency and compliance.
• Ensure compliance with statutory requirements, including insurance, licenses, taxes, and local/international regulations.
• Manage protocol-related services and secure access to diplomatic privileges and immunities for African Trade centre Abuja and its officials.

Human Resources & Workforce Planning

• Develop and execute African Trade centre Abuja’s manpower plan, ensuring optimal workforce management.
• Oversee recruitment, payroll, benefits, and compliance for African Trade centre Abuja and African Trade centreAbuja Hotel staff through a labour brokerage company.
• Manage the selection, engagement, and performance of outsourced staffing providers.

Financial & Procurement Management

• Prepare, implement, and monitor African Trade centre Abuja’s annual operating and capital budgets.
• Establish and oversee financial records, reporting systems, and procurement processes to ensure efficiency and regulatory compliance.
• Support the setup of an operating special purpose vehicle (SPV) as required and serve as the Corporate Secretary.

Hospitality, Events & Trade Services

• Oversee guest services, concierge operations, and front desk management within the African Trade centre Abuja complex.
• Develop and execute African Trade centre Abuja’s Marketing Plan in collaboration with trade services and leasing managers while ensuring brand compliance.
• Lead event planning and execution, including networking events for trade, finance, and investment professionals.
• Work with the Trade Services Manager to facilitate trade services for businesses.

Facilities, Property & Project Management

• Coordinate construction, furnishing, and commissioning of African Trade centre Abuja’s infrastructure.
• Implement the African Trade centre Abuja Hotel Management Agreement (HMA) in collaboration with the Hotel General Manager.
• Oversee leasing, security, maintenance, ICT, cleaning, and other facility management services with the Property Manager.

Requirements:

• 10+ years of managerial experience in a globally recognized organization, with a proven track record in client support environments.
• Strong expertise in organizational management, operations, human resources, office administration, facilities management, and vendor/contract management.
• Experience engaging with senior officials in banking, corporate, and governmental sectors.