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Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the Africa, as we collaborate to write the next chapter of your successful career.

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Accounting & Finance Explore your full potential with roles where you're more than just a number Technology & Digital Level up your career by working on the latest tech and Africa's most cutting-edge projects. Engineering Build a career within an organisation at the forefront of national progress. Banking & Financial Services Let us help match you with roles at the most coveted organisations. Legal, Risk & Compliance Take your pick from Africa's most highly recognised in-house and legal firm roles. Human Resources Secure a role where you're empowered to help people be the best they can be. Sales & Marketing Play an instrumental part in the story of Africa's most respected brands and employers.
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Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

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Services

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients meet their needs.

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Insights

Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.

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E-guides Get access to the latest expert research, reports and insights Career advice Learn ways to take the next step in your career Hiring advice Resources and advice to get the best out of your workforce. Webinars Discover the latest industry trends in our thought leadership programme Salary Survey Get the most comprehensive overview of salaries and hiring trends in your industry from the Robert Walters Salary Survey.
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About Robert Walters Africa

Since our establishment 25 years ago, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

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Our Story Learn more about our history and who we are Investors Access the latest investor news from Robert Walters. Equity, Diversity & Inclusion Our company's culture is important to us. Learn how our workplace promotes inclusion, diversity and respect for all. Media Enquiries Journalists and other members of the media can contact our press team with enquiries relating to Robert Walters or recruitment market trends. Our Candidate & Client Stories Read more on how we champion the stories of our candidates and clients.

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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Africa

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Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

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Register your CV Looking to hire
Jobs

Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the Africa, as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Career Advice How to ace an interview
Career Advice How to accept a job offer
Career Advice How to get the promotion you want
Services

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients meet their needs.

Read more
Insights

Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.

See all resources
Hiring Advice Getting the hiring process right
Hiring Advice Upskilling? Here’s a list of resources to tap on
News Benefits of a recruitment consultancy
About Robert Walters Africa

Since our establishment 25 years ago, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Africa

Learn more
Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

Get in touch
Register your CV Looking to hire

Contingent Workforce Solutions

Agile outsourced recruitment solutions for your non-permanent workforce.

What is Contingent Workforce Solutions?

Contingent Workforce Solutions (CWS) drive the sourcing, management and payment of non-permanent talent for your business. Whether you engage individual contractors, consultants, temporary staff or large project teams, non-permanent colleagues are a vital and flexible resource that add expertise, plug hard-to-fill skills gaps, support your organisation through intense periods, and help to deliver major transformation programmes. With experienced recruiters, best-in-class technology and expertise across all types of CWS, we make your life easier, delivering return on investment, cutting time to productivity, and eliminating risk.  

Our CWS teams work in a truly customer-centric way, combining operational excellence with an agile approach to ensure that you get the very best support and up-to-the-minute, expert advice when and where it matters most. Partner with us today and unlock the full potential of your contingent workforce strategy.
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Our track record

  • 43,000

    Professionals we help start their next chapter

  • 11,000

    Organisations who we help acquire talent

  • 28

    Years of delivering outsourcing solutions to clients worldwide

  • 60

    Countries where we deliver outsourcing services

Find the Contingent Workforce Solutions for you

We offer a comprehensive CWS portfolio. Work with us to put together the bespoke support package for the non-permanent resourcing that your business needs.
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Managed Service Provision (MSP) offers a full procure-to-pay lifecycle for non-permanent resources, covering attraction, selection, background vetting, payment, and invoicing, while managing related suppliers. It ensures talent availability for business goals, alleviating the challenges of contingent workforce management.

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Recruit Train Deploy (RTD) is a cost-effective and socially conscious way to utilise flexible resource and build a tech talent pipeline. For a single, all-in fee, we transform high-potential candidates into high-impact tech consultants. By doing so, we deliver the tech talent you need while driving social mobility and reducing skills gaps.                      

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Resource Augmentation delivers vetted, skilled employed consultants to complement your contingent labour or statement of work resources. It's a scalable approach mitigating risks, providing cost saving and removing challenges with contractor legislation, permanent hiring, or statement of work consulting.                                          

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What makes our contingent workforce management solutions different? 
 

Powered by data

We make data-driven decisions to optimise your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in. 

RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists who are experts in talent analytics, and the economic and demographic factors that influence talent. It gives you access to an always-on, personalised talent analytics platform to build a truly data-led approach to managing your non-permanent workforce. 
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Enabled by tech

RWLaunch is our Vendor Management System (VMS) technology, underpinning every aspect of MSP delivery. It enables us to manage the full procure-to-pay process and sits as part of our wider RWConnect technology stack with integrations into our sourcing and finance infrastructure. 

You can use our best-in-class tech as a complete CWS platform, or it can seamlessly integrate with your tech stack. We also partner with the leading VMS providers and our tech agonistic approach means we will always work with you to implement the solution that works best for your organisation. We are constantly innovating and improving our tech to meet your future hiring needs. So you can stay ahead of the market without constantly upgrading your own systems.  
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Delivered by experts

Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the non-permanent management lifecycle - from finding the talent you need to rigorous process compliance and vendor performance management. Our teams will get to know you, champion your organisation’s story, and connect you to professionals who can transform your business.  

We have strong in-built capability for skills-first, diversity and environmental, social & governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements. 
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An award-winning service

Meet our expert contingent workforce team

Jessica Holt

Jessica Holt

Managing Director of Workforce Consultancy

With over 20 years of experience, Jessica joined us in 2021 to establish our Workforce Consultancy function and consolidate our Employed Consultant Model.

Kristen Buckheit

Kristen Buckheit

Managing Director, EMEA

Kristen creates and implements strategic initiatives for our business and clients, empowering our internal teams to provide industry-leading client experience.

Kristin Thomas

Kristin Thomas

President, North America

Kristin is accountable for driving new business development, empowering talent, developing trusted and diverse client partnerships, and providing best-in-class delivery.

Hazel Lancashire

Hazel Lancashire

Managing Director, APAC

Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners and streamlining business operations.

Our other services

  • Project RPO

    Delivering short-term goals on full-time roles.

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  • Recruit, Train, Deploy

    Build tech talent, enhance diversity and bridge skill gaps.

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  • Market Intelligence

    Utilise data and intel to ensure you make the right hiring decisions.

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  • Managed Service Provider (MSP)

    Maximising potential across the full lifecycle of non-permanent resources.

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Contact us to discuss your contingent workforce needs

 

 

FAQs

Simply put, RPO relates to permanent hiring requirements and CWS to services that support the delivery and management of non-permanent resources. Together, they offer comprehensive and highly flexible solutions to all your talent needs.

  • Risk management: we own and manage the risks associated with engaging workers
  • Cost efficiency: we engage contingent talent through the most cost-effective route
  • Scalability: our solutions flex in line with client demand, enabling us to meet contingent hiring surges with no impact on BAU delivery
  • Visibility: we provide visibility of contingent workforce, enabling better compliance and cost management

We see clients engage contingent resource across a broad range of roles and we’ve developed talent pools filled with varied skills to quickly meet client needs. That said, typical contingent worker role types include Technology and Change roles, where workers are brought in to support on specific projects rather than BAU activity. 

We build sustainable partnerships with clients that enable us to truly understand their business and needs. Our recruiters understand the ‘fingerprint of success’ within a client and will assess the quality of candidates they engage with against this market to ensure they are the right fit for the role.

Our support extends right through a contingent workers contract, up until the point of offboarding. We support contingent workers through the onboarding and screening process, deliver their day-one inductions, manage the timesheet and payroll process during assignment, monitor all compliance requirements, and smoothly offboard them when their contract ends. 
 
Our Outsourcing services are provided by Robert Walters Group’s entity Resource Solutions Europe Limited (SA). All legal details of the entity can be found here.

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