Total Rewards Analyst

On behalf of our client, a leading global financial services firm, we are seeking a data-driven, highly organised Total Rewards Analyst to join their People Operations team in Cape Town. This role focuses on leveraging data accuracy and analysis to deliver competitive, compliant global benefits that support a diverse workforce.

Key Responsibilities:

• Provide day-to-day support in the administration of global benefits programs, including health and wellness, travel, retirement, life and disability insurance, and employee assistance.

• Act as a first line of support for employee benefits enquiries across international regions, ensuring timely and accurate resolution in line with policy and compliance requirements.

• Support the execution of annual benefits processes such as enrolment, renewals, and benefit plan changes in collaboration with vendors and internal stakeholders.

• Partner with the Benefits Broker, People Team, Payroll, Legal, and Finance teams to ensure seamless and accurate benefits administration, including data integration and auditing.

• Coordinate with third-party vendors to ensure high-quality service delivery and accurate billing, assisting in the reconciliation of monthly invoices and reporting.

• Maintain benefits documentation and ensure compliance with applicable local, regional, and global regulations.

• Assist in the preparation of internal reporting, benchmarking, and analytics to support strategic benefits planning and decision-making.

• Participate in the implementation of new benefits programs or enhancements across different regions, contributing to communications, rollout, and project coordination.

• Extract and consolidate benefit data from multiple sources as required.

Experience & Skills Required:

• 2–3 years of relevant experience in employee benefits, ideally within the financial services

• Proven experience in data analysis and manipulation using tools like Excel.

• Strong knowledge of core benefits practices and regional/global compliance requirements.

• Exceptional attention to detail, data accuracy, and analytical ability.

• Professionalism, discretion, and a client-service mindset in handling confidential information.

• Proven ability to operate in a fast-paced, regulated environment with a high degree of accountability.

• Proficient in HRIS platforms (Workday strongly preferred).

• Strong communication skills with the ability to collaborate cross-functionally, across geographies, and with stakeholders at various levels.