People Operations Associate

Join a dynamic People Operations team on a 12-month fixed-term contract supporting a global workforce! As a People Operations Associate, you will play a key role in delivering administrative, transactional, and documentation support across all employee lifecycle processes. This role is based in Cape Town.

Key Responsibilities

• Serve as the first point of contact for all employee-related People queries, primarily in South Africa, but also internationally.

• Manage the central People email inbox and facilitate communication with employees.

• Administer the full employee lifecycle, including recruitment activities, contract preparation, benefits enrolment, onboarding, induction, annual cyclical processes, and offboarding logistics.

• Prepare and review employment-related documents, such as contracts and company letters, using DocuSign.

• Process employee transactions accurately and promptly within the HRIS.

• Maintain employment records and employee files.

• Administer annual HR processes, including compensation review, performance management, promotions, and employee surveys.

• Proactively identify opportunities for automation and process improvement to drive operational excellence.

• Collaborate on projects with the Global People Operations Team as needed.

Requirements

• Minimum 5 years’ experience in People Operations and HR administration, preferably in an international environment.

• Proven experience with onboarding and offboarding processes.

• Experience with transactional processing on a People (HR) system; Workday experience is advantageous.

• Background in financial services such as Private Equity, Hedge Funds, or Asset Management is a plus.

• Proficient in MS Office, especially Excel.

• Strong collaboration, communication, and multitasking skills.

• Proactive and detail-oriented, with the ability to work independently and in a team.