People Systems Support Analyst

Are you a detail-oriented systems thinker with a passion for people processes and technology? We're looking for a People Systems Support Analyst (FTC) to join a global People Technology team during an exciting time of transformation, including the implementation of a new HRIS platform (Workday). Based in Cape Town.

Key Responsibilities:

• Serve as the first point of contact for People systems queries worldwide.

• Deliver user and system support for onboarding, payroll, performance management, and offboarding.

• Monitor processes, manage data quality, and support global payroll cycles.

• Implement routine system updates; maintain HR templates and workflow documentation.

• Assist with annual people processes (e.g., reviews, promotions, surveys).

• Support the Workday implementation project—including system testing and configuration.

• Collaborate with colleagues across regions and functions to continuously improve HR processes.

About You:

• Experience in HR systems or People Operations support roles.

• Working proficiency with a major HRIS (Workday preferred).

• Understanding of the employee lifecycle and HR processes.

• Strong problem-solving and analytical skills.

• Proficient in Microsoft Excel, including VLOOKUPs and PivotTables.

• Clear communication and stakeholder engagement skills.

• Experience in professional or regulated environments is advantageous.

• Ability to collaborate effectively across diverse global teams.

Contract Type: 12-Month Fixed-Term, Full Time
Location: Cape Town, South Africa