Head of Consumer Credit Products
Our client is hiring an experienced credit products professional to design and launch a new consumer credit product to their existing customer base. This is a build role, not a run role. There is no existing team or portfolio — the first months are almost entirely focused on licensing strategy and product design, with the goal of a live, licensed, trading operation in multiple markets within 18 months.
Job responsibilities:
- Own the consumer credit programme end-to-end: licensing strategy, product design, credit policy, regulatory engagement, and commercial performance
- Lead licence applications across multiple African markets, working with regulators and external counsel
- Design products for underserved consumers, including pricing architecture that complies with local regulation
- Build an approach that draws on alternative repayment data rather than traditional credit bureau history alone
- Define collections operations, portfolio targets, and risk management (NPL, provisioning, recovery) across markets
- Engage development finance institutions and other capital partners to fund the credit book as it scales
- Build and manage a small team as the programme grows
Candidate requirements:
- 3–7 years building or scaling a product from scratch in Sub-Saharan Africa, West Africa, or emerging Asian markets — asset financing, device financing, PAYGO, or digital lending
- Direct, hands-on experience inside a licence application in at least one African or Asian market — not an observer role
- First-hand experience designing credit policy and managing an own-book consumer loan portfolio, including NPL rates, provisioning, and recovery
- Track record running multi-country workstreams simultaneously, not sequentially
- Experience building a consumer pricing model
- West Africa regulatory experience — Francophone/WAEMU regional licensing frameworks and/or Nigeria financial services licensing — is particularly valued given the complexity of these markets
- East Africa regulatory experience — Kenya and/or Uganda — is also a strong asset
- Familiarity with device-based enforcement mechanisms in an asset-financing or PAYGO context
- Existing relationships with development finance institutions in the digital credit or asset-financing space
- Background at a leading PAYGO, asset-financing, or digital lending company operating in emerging markets
If this role matches your skilllset and peaks your interest, please apply with your CV.
About the job
Contract Type: Perm
Specialism: Banking & Financial Services
Focus: Operations
Industry: Financial Services
Salary: Negotiable
Workplace Type: On-site
Experience Level: Mid Management
Location: Lagos
FULL_TIMEJob Reference: 2BLS15-7CDAEE5A
Date posted: 18 September 2026
Consultant: Johnicia Mutombo
west-africa banking-financial-services/operations 2026-09-18 2026-11-17 financial-services Lagos NG Robert Walters https://www.robertwaltersafrica.com https://www.robertwaltersafrica.com/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true