Fund Operations & Reporting Associate

A prestigious global private markets manager is seeking a Fund Operations and Reporting Associate to join their Cape Town office. This role offers you the chance to be part of a highly respected organisation with an international footprint, managing assets for some of the world’s leading institutional investors.

What you'll do:

As a Fund Operations and Reporting Associate, you will play a pivotal role in managing investor data within secure portals.

• Maintain and update investor data daily within secure portals such as Intralinks or future investor platforms
• Handle uploads, file replacements, and document management efficiently, acting as the primary point of contact for all investor-related information
• Respond promptly to queries from internal stakeholders and investors, escalating issues appropriately when required to ensure swift resolution
• Monitor and manage shared mailboxes diligently, prioritising requests and ensuring all actions are completed as soon as possible
• Communicate consistently with various teams across the business at all levels, fostering strong inter-personal connections and facilitating smooth information flow
• Support other team members by sharing knowledge, assisting with tasks, and contributing positively to communal goals
• Adapt quickly to new technologies and services as they become available, demonstrating enthusiasm for learning and growth
• Document processes thoroughly, updating them regularly to enhance efficiency and streamline operations wherever possible
• Collaborate with teams such as Client & Product Solutions, Tax, Legal, Compliance, Fund Operations & Reporting to identify opportunities for automation of manual tasks
• Take ownership of ad hoc requirements as they arise, ensuring completion with professionalism and accountability

What you bring:

To excel as a Fund Operations and Reporting Associate, you will bring

• Diploma or Degree in Finance, Accounting, Economics, Business, or related field.
• Minimum 3 years’ experience in customer service, fund operations/administration, investor services, or similar financial/private equity roles.
• Proficiency in MS Office (especially Excel) and familiarity with Windows 10/11.
• Experience with data management processes and reporting responsibilities.
• Strong interpersonal skills for engaging with stakeholders/investors across various seniority levels.
• Exceptional attention to detail and excellent written/verbal communication skills.
• Commitment to high-quality work and exceeding expectations.
• Strong organisational and time management skills to handle multiple tasks under tight deadlines.
• Team-oriented mindset with the ability to take ownership of responsibilities.
• Analytical and numerical proficiency for solving complex challenges effectively.

What sets this company apart:

This global private markets manager stands out due to its extensive international presence across office locations spanning EMEA, the Americas, and Asia. Supportive leadership ensures every team member feels connected within a network committed to communal success, making it an ideal workplace for those seeking both stability and growth within fund operations.

What's next:

If you are ready to share your expertise within a collaborative team environment where your contributions matter every day, apply now!