Managed Service Provider
Maximising potential across the full lifecycle of non-permanent resources.
What is MSP?
Our Managed Service Provider (MSP) solution manages the entire process of attracting, recruiting, and managing your non-permanent workforce. It not only delivers the best non-permanent talent into your organisation but also ensures regulatory compliance and manages the payment of workers and suppliers. This includes:
- Contractor sourcing and selection
- Vendor management
- Time capture
- Payrolling and consolidated invoicing
- Onboarding, offboarding and extensions
- Our route classification tool that makes recommendations on the best talent route based on compliance, availability, skill-matching, and cost.
Our track record
-
43,000
Professionals we help start their next chapter
-
11,000
Organisations who we help acquire talent
-
28
Years of delivering outsourcing solutions to clients worldwide
-
60
Countries where we deliver outsourcing services
How it works
Acting as an extension of your resourcing function, we implement streamlined processes, supported by leading technologies. We quickly engage contingent talent through a low-risk, cost-efficient and experience-focused recruitment process.
Key benefits
- Improved workforce visibility
- Cost control, avoidance and savings
- Process compliance and risk mitigation
- Scalability in meeting resourcing demands
- Greater access to non-permanent talent
- Increase the diversity of your workforce
An award-winning service
Our success stories
Hear inspiring success stories from our clients and candidates as they flourish in their new career journeys.What makes our contingent workforce management solutions different?
Powered by data
We make data-driven decisions to optimise your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in.
RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists who are experts in talent analytics, and the economic and demographic factors that influence talent. It gives you access to an always-on, personalised talent analytics platform to build a truly data-led approach to managing your non-permanent workforce.
Enabled by tech
RWLaunch is our Vendor Management System (VMS) technology, underpinning every aspect of MSP delivery. It enables us to manage the full procure-to-pay process and sits as part of our wider RWConnect technology stack with integrations into our sourcing and finance infrastructure.
You can use our best-in-class tech as a complete CWS platform, or it can seamlessly integrate with your tech stack. We also partner with the leading VMS providers and our tech agonistic approach means we will always work with you to implement the solution that works best for your organisation. We are constantly innovating and improving our tech to meet your future hiring needs. So you can stay ahead of the market without constantly upgrading your own systems.
Delivered by experts
Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the non-permanent management lifecycle - from finding the talent you need to rigorous process compliance and vendor performance management. Our teams will get to know you, champion your organisation’s story, and connect you to professionals who can transform your business.
We have strong in-built capability for skills-first, diversity and environmental, social & governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements.
Meet our expert contingent workforce solutions team
Jessica Holt
Managing Director, EMEA
Jessica joined us in 2021 to establish our Consultancy function and now leads our EMEA Outsourcing business, delivering industry-leading RPO, MSP, Consultancy and SOW solutions.
Hazel Lancashire
Managing Director, APAC
Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners and streamlining business operations.
Our other services
-
Project RPO
Delivering short-term goals on full-time roles.
Read more -
Modular RPO
Offers tailored support for recruitment components.
Read more -
Resource Augmentation
Expert consultants employed by us, deployed to you.
Read more -
Full RPO
Maximising your potential across the entire hiring lifecycle.
Read more
Related content
View all
5 cool tips to help you keep candidates warm
Welcome to the world of nurture. Marketers have been using it for years to communicate with interested leads, influence the buyer’s journey and convert them into customers. Why should the candidate experience be any different? Robert Walters' Candidate Experience in the Expectation Economy research
Read More
Why employers shouldn't be reluctant to allow WFH
The fear of spreading the coronavirus in the workplace has forced organisations to take a number of measures to ensure safety of their employees. One of the safest measures is to offer employees - where possible – the possibility to work from home. Although it may not seem so, teleworking has some a
Read More
How to attract top talent
When you're faced with a pile of CVs, it can be tough to spot the genuine top performers. However, some people who may be great employees may not be that good at drafting a good CV. Top performers generally will show consistency and achievement throughout their lives: be it excelling in their career
Read More
Contact us to discuss your contingent workforce needs
Our Outsourcing services are provided by Robert Walters Group’s entity Resource Solutions Europe Limited (SA). All legal details of the entity can be found here.