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Africa's leading employers trust us to deliver talent solutions tailored to their exact requirements. 

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E-guides Get access to the latest expert research, reports and insights Career advice Learn ways to take the next step in your career Hiring advice Resources and advice to get the best out of your workforce. Webinars Discover the latest industry trends in our thought leadership programme Salary Survey Get the most comprehensive overview of salaries and hiring trends in your industry from the Robert Walters Salary Survey.
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About Robert Walters Africa

Since our establishment 25 years ago, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

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Our Story Learn more about our history and who we are Investors Access the latest investor news from Robert Walters. Equity, Diversity & Inclusion Our company's culture is important to us. Learn how our workplace promotes inclusion, diversity and respect for all. Media Enquiries Journalists and other members of the media can contact our press team with enquiries relating to Robert Walters or recruitment market trends. Our Candidate & Client Stories Read more on how we champion the stories of our candidates and clients.

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Jobs

Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the Africa, as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Career Advice How to ace an interview
Career Advice How to accept a job offer
Career Advice How to get the promotion you want
Services

Africa's leading employers trust us to deliver talent solutions tailored to their exact requirements. 

Browse our range of services

Recruitment

Outsourcing

Talent advisory

Insights

Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.

See all resources
Hiring Advice How to interview well and hire the best people
Hiring Advice Upskilling? Here’s a list of resources to tap on
News Benefits of a recruitment consultancy
About Robert Walters Africa

Since our establishment 25 years ago, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Africa

Learn more
Contact Us

Truly global and proudly local. Speak to us today on your recruitment needs.

Get in touch

Offices

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Operational Risk Manager Jobs

Robert Walters recruits for Operational Risk Manager Jobs. We have established relationships with leading financial services organisations including global and local investment banks, wealth and fund managers, hedge funds, private equity firms, and domestic retail and corporate banks.

Jobs

Recruitment Manager - Commerce & Industry

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Salary: Competitive Package

Location: Johannesburg

Date Posted: 27 February 2026

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds. We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential.
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Customer Operations Support : Customer Escalations

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Salary: Negotiable

Location: Benin

Date Posted: 28 January 2026

Are you an experienced customer operations professional who thrives on solving complex problems and delivering exceptional customer experiences? A leading digital financial services organization is seeking a Customer Operations Support Specialist – Customer Escalations to strengthen its service delivery across multiple African markets. Confidential | Fintech | Remote (Benin, Cameroon, Burkina Faso)
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Customer Operations Support : Customer Escalations

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Salary: Negotiable

Location: Cameroon

Date Posted: 28 January 2026

Are you an experienced customer operations professional who thrives on solving complex problems and delivering exceptional customer experiences? A leading digital financial services organization is seeking a Customer Operations Support Specialist – Customer Escalations to strengthen its service delivery across multiple African markets. Confidential | Fintech | Remote (Benin, Cameroon, Burkina Faso)
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Customer Operations Support : Customer Escalations

Save Job

Salary: Negotiable

Location: Burkina Faso

Date Posted: 28 January 2026

Are you an experienced customer operations professional who thrives on solving complex problems and delivering exceptional customer experiences? A leading digital financial services organization is seeking a Customer Operations Support Specialist – Customer Escalations to strengthen its service delivery across multiple African markets. Confidential | Fintech | Remote (Benin, Cameroon, Burkina Faso)
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